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Jan-2023 Jan-2024
MPWH was using project management software packages for project planning, scheduling, cost estimating, and general project support at the various project sites, and at the main offices, to manage and control construction projects and compile monthly progress reports.
Administrations (departments) in the Ministry produced reports and information without proper coordination, which often cause confusion.
A system to transform, standardize, manage, control and classify the generated information was necessary to eliminate the confusion.
The Ministry engaged the professional services of a highly experienced Information Technology (IT) and Project Management (PM) team, to perform an in-depth study, analysis, design, and implementation of the MPWH requirements related to project management, control and follow up for all types of projects.
The study, and design, resulted in the development of a Web enabled centralized data bank for all projects that could be accessed by the Ministry management staff.
The scope of work to be conducted was:
1. First stage: The study, design and tender document preparation
2. Second stage: Implementation, Training, and recommendations
June-2022 Jan-2024
DM embarked on an e-government initiative in June 2000 to transform the provision of municipal services to businesses and residents of the Emirate of Dubai. The aim was to automate the processes, reduce duplication of services and provide customers with rapid and easy access to relevant information. The high level objectives identified at the beginning of the e-Government initiative within Dubai Municipality were to
1. Improve image by providing better levels of service to customers;
2. Increase transparency and improve internal processes using new web related technologies;
3. Reduce costs where possible; and Identify new revenue generating mechanisms for potential adoption in the future
The e-government initiative comprised of a number of elements: First was the development of the overall e-government strategy and vision for DM. Followed by the definition of a five-year transition plan to transfer the current models of service delivery to the proposed e-services model, using multiple channels for service delivery. This meant focusing on delivering quality services quickly and effectively within time, budget and other resource constraints
Feb-2020 Feb-2024
E-Government Strategy and Foundation Project involved five key work streams. These work streams are:
1. The development of an e-Government vision and strategy for “The Client”:
– Understand E-Government strategy and position
– Develop E-Government vision and strategy
2. The definition of high level target processes:
– Review and analyze customer requirements
– Conduct E-government readiness assessment
3. The assessment of existing IT infrastructure:
– Assess IT existing infrastructure
– Identify technology gaps to be addressed
4. E-Government foundations initiative development:
– Develop technical standards and guidelines
5. The development of a transition plan for the implementation of the e-Government strategy:
– Develop transition plan
– Develop business cases
In developing the Transition Plan for implementing the e-Government strategy, the followings were developed:
1. A business case for the initial priority projects
2. An awareness and communication plan.
3. Training needs and an appropriate training plan for IT staff
4. High-level skills required were identified with their potential impact.
5. The need to establish metadata and for a data conversion strategy highlighted.
6. Criteria for accepting various deliverables during the implementation phases.
7. Selected of priority projects into various phases and assigns time frames to each phase.
Mar-2023 Jun-2023
To set a methodology to enable the EC to select, justify, monitor, control and advise all projects through a centralized unit (PMO) through all project stages in the project life cycle to optimize the resource utilization and ensure excellent governance.
May-2021 May-2023
This project provides Accounting and Financial system for all federal government entities.
May-2021 Feb-2023
This project provides a tool for planning and managing employees related activities as including recruitment, personnel administration, career development and assignments.
Apr-2021 Apr-2022
This project provides a single-entry point to the expatriates of the UAE to process their visa services, Residency services, labor permits and Cards services
Feb-2021 Feb-2022
This project manages inbound and outbound internal and external correspondences and written communications and associated approvals with a standardized approach, tracking and management methodology.
Jan-2021 Dec-2021
This project provides as single point of entry for the customers, employees and other government entities by providing a standard look and feel and image by providing information related to the government as a whole, the individual ministries and authorities, the services, news, laws and regulations, etc. In particular, it will provide away to presents the national information.
Dec-2020 Dec-2021
E-Procurement is a comprehensive and systematic process for all government entities for either to establish agreements for the acquisition of products or services (contracting) or purchase products or services in exchange of payment (Purchasing) using UT systems. E-Procurement achieves these two ends through various means like electronic ordering, purchase cards, reverse auction, and automatic accounting systems, among others.
Nov-2020 Nov-2021
This project provides a single-entry point to the federal government to access, monitor, control and manage the federal projects impacting most of the ministries in the federal government.
Sep-2020 May-2021
This project provides a single-entry point to the citizens of the UAE to perform specific services offered by the federal government entities, the service will offer information relating to the services and will allow customers to apply online for government transactions, check the status of the request online as well as download the outcome from the federal government portal.
Aug-2020 Aug-2021
This project provides a single-entry point to the students and teachers to perform specific services offered by the relevant ministries.
Jan-2020 Jan-2021
This project provides a single-entry point to the students and teachers to perform specific services offered by the relevant ministries.
Oct-2019 Apr-2020
This project provides a single-entry point to the pharmaceutical establishments and hospitals to perform specific services as provided by ministry of health.
Oct-2019 Apr-2020
This project provides a single-entry point to the pharmaceutical establishments and hospitals to perform specific services as provided by ministry of health.
July-2019 July-2020
This project provides a single-entry point to the diplomatic community within and outside the UAE to process their services and provide information.
Jun-2019 Dec-2019
This project provides a single-entry point for dealing with the federal courts. The service will offer information relating to the services and will allow customer to apply online for, check the status of the request online as well as being able to download the outcome from the federal government portal. From an internal user perspective, the service will allow automation of internal processes using the workflow technologies and updating the status of the cases to allow the customers to track the progress.
